APT Private Hire

Marlow, Buckinghamshire

info@aptprivatehire.co.uk

07947 354 541

FAQ'S

Quick answers to help you move forward.

How do I make a booking?

Booking can be made by: Telephone, Email or Online via this website.

When will receive my Sales Receipt?

Your Sales receipt will automatically be sent to you on the evening of the transfer.

How do I find my driver from an airport, port or station?

The pick up instructions will be contained in the ‘Journey Details’ email.

What is a 'Meet and Greet' Service?

A ‘Meet and Greet’ service is whereby the driver will park his vehicle and meet you with a name board in the appropriate place i.e an Arrivals Hall.

Will I incur any extra charges if my plane is delayed?

No, we will track your plane’s progress when it is in the air.

Is Your Company licensed and fully insured?

Yes, We are fully licensed. All our vehicles are also insured.

What do I do if I don’t know the postcode?

Enter all the details you do have and we will try and find the postcode and email you back a quotation as soon as possible.

What happens if I haven’t received confirmation and my transfer is imminent?

If your don’t receive a response after 24 hours then call us

Will you meet us anytime of day or night?

Yes, as all bookings are pre booked we can provide a 24hr service.

Can I smoke in the car?

No. We operate a strict non smoking policy in all our vehicles.